SUCCESS STORIES
Successful and tangible transformations
Discover how we help our clients navigate complexity. From Core Banking Systems migration to AI implementation, our successes demonstrate our commitment and ability to deliver.
Major upgrade from EKIP V6 to E360 deployed across 9 countries. Global steering and expertise for a seamless transition.
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Transformation of the delivery model towards an EKIP/Miles CoE to pool skills and steer by results.
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Management of the migration of 150 applications to Azure and implementation of DevSecOps practices for a retail giant.
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Deployment of AI agents (Agentforce) to automate lead qualification and customer service (via 2GEZER).
Learn moreStellantis FS
Migration & Upgrade (EKIP V6 ➔ E360)
Results & Benefits:
- Gradual and controlled deployment across the entire scope.
- Increased system stability and security.
- Significant gains in operational efficiency through standardization of practices.
The Challenge
Deliver the critical EKIP software upgrade (V6 ➔ E360) in a complex international environment.
Key challenges: Harmonize the core model across multiple legal entities, unlock advanced EKIP 360 features, and ensure a seamless migration without business disruption.
Scale
- Deployment: 9 Countries.
- Duration: 4 years.
- Context: 3 Languages (FR, EN, ES) and multi-stakeholder coordination (Local, Central IT, Software Vendor).
- Team: 5 to 10 JYNIOUS experts mobilized across the different phases.
The JYNIOUS Intervention
We provided end-to-end management of the project:
- Strategic Steering: Centralized project management, multi-country coordination, and committee facilitation (COPIL, COPROJ).
- Technical & Functional Expertise: Scoping, environment preparation, functional configuration, custom developments, and full management of test plans (UAT).
- Change Management: Business user support and customized training plans.
CoE
Setting up a Center of Excellence
Results & Benefits:
- De-siloing: Knowledge sharing and elimination of dependency on individuals.
- Performance: A structured organization, capable of absorbing workload and speeding up onboarding.
- Partnership: Moving from an input-based to an outcome-based model, strengthening strategic trust.
The Challenge
Transform a historical relationship based on time-and-materials assistance (T&M) into an industrialized, sustainable model.
Problem Statement: Organic growth of needs around the solutions EKIP and MILES led to a siloed organization, heavy reliance on key individuals, and poor knowledge capitalization. The challenge was to restructure this setup to gain agility and safeguard know-how.
Scale & Scope
JYNIOUS took full responsibility for the project lifecycle across an extended scope:
- Scoping: Business support, workshops, and specifications.
- Build & Major Projects: Steering, configuration, and management of cross-functional/multi-country projects.
- Run: Maintenance in Operational Conditions (MCO) and L2/L3 support.
The JYNIOUS Model: “Best Location Delivery”
We deployed an optimized hybrid setup to maximize value and cost efficiency:
- Expertise (Île-de-France): Our top experts drive strategy and critical phases in close proximity to the client.
- Governance (International): A multilingual PM/PMO team ensures the coordination of complex projects.
- Factory (Tunisia): Experienced teams (Dev, QA, Support) ensure production and quality with an excellent cost/skill ratio.
Retail
Move-to-Cloud Transformation
Results & Benefits:
- Successful modernization of the application landscape.
- Accelerating Time-to-Market through deployment automation.
- A smooth transformation combining business vision, agile leadership, and cutting-edge technical expertise.
The Challenge
Drive the technological transition of a major retail player committed to a “Cloud-first” strategy.
Key challenges: Gradually migrate the existing Information System (IS) to the cloud without disrupting operations, while modernizing deployment practices.
Scale
- Volume: 150 critical applications.
- Scope: Complete migration to SaaS, PaaS, and IaaS environments.
- Team: Synergy of JYNIOUS experts (Product Owners and Cloud Architects).
The JYNIOUS Intervention
We led this program through a dual Business and Technical approach:
- Product Management (PO): Migration wave planning, roadmap management, business need prioritization, and change management to ensure adoption.
- Architecture & Tech: Target architecture design, supervision of environment migration, and implementation of pipelines CI/CD.
- Security & Industrialization: Integration of DevSecOps practices to make continuous deployments reliable, faster, and secure.
Salesforce
AI Agent Deployment & Automation
Results & Benefits:
- Immediate 24/7 responsiveness for clients and partners.
- Optimized qualified lead generation.
- Significant productivity gains for advisors, refocused on expertise and complex consulting.
The Challenge
Revolutionize customer relationship and lead capture for a major SCPI management player.
Key challenges: In a context of strong digitalization, the goal was to reduce request processing times, automate lead qualification, and free up sales time for high value-added tasks.
Environment & Technologies
- Product Management (PO): Migration wave planning, roadmap management, needs prioritization Deployment: 3 Interfaces (Public website, Client portal, Partner portal) and change management to guarantee adoption.
- Salesforce Stack: Sales Cloud, Service Cloud, Data Cloud and the new technology Agentforce.
The Solution
Implementation of a comprehensive Agentic AI strategy:
- Intelligent Agents: Deployment of "Agentforce for Employee" for internal support and "Agentforce for Service" for external interactions.
- Business Scenarios: Design of specific conversational journeys tailored to investor profiles.
- Automation: Automatic creation and routing of qualified leads (distributors/investors) and support tickets (Cases) directly in the CRM.
A question, a project or an a
Our teams are at your service to support you, advise you and answer all your requests.
Whether you need an audit, a dedicated team or one-off expertise, JYNIOUS is the agile partner you need.
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